DELIVERY INFO
Our Delivery Fullfilment
Items, size or address changes need to be made within the first 48hours of ordering due to the fast nature of fulfilment, once an order is packed & sent. We can not alter the order.
If items is not in stock at the time of purchase, a 2-3 week wait is appreciated for production to be completed and shipment to arrive to you
Shipping time within UK
Shipping time outside of UK
Orders are usually shipped with UPS or Royal Mail.
EU (European Union)
Express International Shipping (2 -7 business days): £15.99
Standard international shipping (3-11 business days) £13.99
International
Express International Shipping (2 -11 business days): £21.99
Standard international shipping (3-17 business days) £18.99
Important Info
- With international orders, you may be faced with a Duty/Import charge which can range from £5-£25 depending on government rules of country, customers are required to cover this charge.
- If an item is lost during transit at no fault of customer, we will resend a replacement however If an item is lost due to incorrect address, customer is not liable to a replacement or refund.
- We ship to over 20 countries around the world including North America, the Middle East, Asia and Australia.
All preorders/new drop will take 2-3 weeks for production, order dispatch to be completed.
We appreciate all those who order & are patience, you truly help the brand grow 1 step at a time.
If orders are delayed 4 weeks+ we will refund shipping cost, upgrade your order to next day or add a sweet discount for your next order.
Items, size or address changes need to be made within the first 48hours of ordering due to the fast nature of fulfilment, once an order is packed & sent. We can not alter the order.
We have a 30 day return policy so you can return your item if wrong size was ordered for an exchange, which does not applies for new drops/preorders unless product is faulty.
All customers will be sent a exchange shipping fee of £5 (UK) & £10 of international customers.
Click here to for return policy
Tracking
All orders are tracked which can be found in the shipping notification via email inbox.
You can track you order by entering the tracking number into the courier website so real time updates.